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Sapling AI

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What is Sapling AI ?

Sapling is an AI-powered language model copilot optimized for customer-facing teams. It integrates with CRM and messaging platforms, offering real-time grammar and content suggestions to enhance communication quality in sales and support units.

Features :

  • Sapling Suggest: Real-time response suggestions
  • Autocomplete Everywhere: Deep learning-powered autocomplete
  • Enhanced Grammar and Language Quality: Detects 60% more language issues
  • Quality Scoring and Error Reports: Coaching and improvement metrics
  • Knowledge Distribution: Snippet library for team knowledge sharing
  • Conversational Data Insights: NLP for customer conversation insights
  • Omnichannel Support: Integration with various platforms and CRM systems
  • Enterprise Security: TLS and AES-256 encryption, PII redaction

Pricing :

  • FREE Plan: $0 per month
  • PRO Plan: $25 per month or $12 per month if billed annually
  • ENTERPRISE Plan: Custom pricing for teams with advanced features and support
  • API Plan: Metered plan for developers

Estimated Visit Traffic :

1.04M /Month

User Distribution :

United States - 32.16% | Canada - 7.2% | India - 6.83% | Germany - 4.66% | United Kingdom - 4.5%

User Reviews On Twitter

What users think about Sapling AI - from Twitter

  • Sapling.ai is recognized as one of several tools capable of detecting AI-written content.
  • It is listed alongside other AI detection services, reflecting its relevance in the field of AI content identification.
  • The tool is utilized for improving writing by reducing passive language in essays, indicating its capability in enhancing writing style.
  • Sapling.ai integrates with CRMs and messaging platforms, offering real-time suggestions for sales, support, and success teams to compose personalized responses.
  • The AI tool provides conversational insights that can coach and help prepare teams, suggesting an analytics and training component.
  • Sapling.ai is compared with other writing assistants like Grammarly and ProWritingAid, suggesting it also offers grammar and writing assistance.
  • The tool's features are perceived as valuable for enhancing customer experience (CX) strategies, emphasizing the importance of human-in-the-loop AI.

Sapling AI Pros and Cons

Pros :

  • Integrates with multiple third-party software like Salesforce and Slack
  • Offers over 40 integrations with various tools
  • Provides faster and better writing suggestions
  • Effective for a range of communication mediums like email and chat

Cons :

  • No extension for Safari browser yet
  • Some limitations in technical and specialized content areas

Sapling AI FQA

  • 1How do I activate my Sapling premium features?

    Register with the email used for subscription and refresh the page for activation.

  • 2Is there a free trial available for Sapling?

    Yes, Sapling offers a one-month free trial of its Sapling Pro plan.

  • 3How is team pricing structured?

    Team pricing is based on the number of users and contract duration, with custom quotes available.

  • 4What payment methods does Sapling accept?

    Payments can be made with a credit card via Stripe; for other methods, contact Sapling directly.

  • 5Does Sapling offer plans for students or nonprofits?

    Special pricing for students and nonprofits is available; contact Sapling for details.

Sapling AI Use Cases

  • Sales Teams: Crafting personalized responses to clients
  • Support Teams: Quick and accurate solutions to customer issues
  • Training and Onboarding: Utilizing the knowledge library for training
  • Quality Control: Communication standard enhancement
  • Data Analysis: Insights from customer interactions for business strategies
  • Marketing Departments: Flawless content creation for promotions
  • Developers: LLM-powered functionality integration with Sapling’s API/SDK

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